Customer Reviews

Posted on Google Google
jessica renazile profile picture
jessica renazile
September 18, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Words could never truly capture just how extraordinary and incredible Aly is. Last night, 09/17/26, was nothing short of perfection—and so much of that perfection was because of her. From her gentle care in making sure I was fed, to her unwavering concern that I stayed hydrated, to making sure I made it to the bathroom without a single mishap, Aly’s attentiveness touched my heart in ways I will never forget. She went far beyond simply doing her job. Her professionalism, her personal touch, her kindness, and her genuine care were truly unmatched. I am so incredibly grateful that my wedding planner discovered this place, because after experiencing Aly, I honestly cannot imagine getting married anywhere else if she couldn’t be there as my coordinator. She was my unwavering support throughout the entire night. She never once made me feel like I was being overbearing or asking for too much. I know she is amazing to everyone she works with, but for those precious four hours, she made me feel like I was her only priority. Her honest opinions, her patience, her kindness, her attention to every little detail, and the way she genuinely cared about making our night everything we dreamed of meant more to me than I can put into words. Thank you, Aly, for orchestrating such a flawless night and for being such an incredible human being. I truly hope they recognize just how valuable you are, because you deserve every single penny—and so much more. I’m literally tearing up writing this because I know how rare it is to come across someone who cares as deeply as you do. It breaks my heart that our with her time together has come to an end, because these last nine months have been such a beautiful part of our journey. She has become so much more than our coordinator—she became someone we trusted, leaned on, and will genuinely miss. Thank you for helping Philip and me take the dreams we had for our wedding reception and turn them into a breathtaking reality. You helped make our wedding night everything we prayed and dreamed it would be, and we will forever be grateful for you. We will NEVER forget you or the love and care you poured into our special day. With all our love, The Smalls 🤍❤️
Posted on Google Google
leo rodriguez profile picture
leo rodriguez
September 4, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My son and daughter in law got married August 29th and had the reception here. It was such an excellent experience; from the beautifully decorated room, the food, the D.J., the servers, etc. The D.J played exactly every song we had requested. Alexys was just amazing. We forgot to bring a few decorations to the reception a few days before the wedding and ended up taking it just hours before the reception. To my pleasant surprise, when we got there, all the decorations were perfectly placed, everything looked so beautiful. ( Thank you Alexys for putting up with our chaos). When the couple arrived to the reception, Alexys greeted them at the limo with waters and hors d’oeuvres . She was just on point with everything that night. When my husband had a “ wardrobe malfunction” that night, she immediately had a safety pin ready. Thank you again. God bless you all.
Posted on Google Google
scheril villaparedes profile picture
scheril villaparedes
September 2, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excelente lugar. No pudimos haber escogido mejor lugar que este para nuestra celebración. Alexis fue muy atenta, amable y profesional en su trabajo. Agradecidos con Alexis y todo su personal que fueron excelentes todos y profesionales en su trabajo. Fue extraordinario. Excelente el lugar, excelente el Dj, los camarógrafos, los mesoneros, las flores hermosas, la decoración fue increíble, muy atentos a los detalles. Les pedi lo que quería y realizaron un trabajo mejor lo de que les pedi. Fue maravilloso. Muchas gracias. Bendiciones.
Posted on Google Google
N FL profile picture
N FL
August 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We are having such an amazing experience with this ballroom and their party planning team, especially Alexys! From the beautiful venue to the attention to detail. The party planners are professional, attentive, organized, and truly going above and beyond to make sure every detail is taken care of. They are making the entire planning process feel easy and stress-free. If you’re looking for a beautiful venue with an incredible team that genuinely cares about making your event special, I highly recommend them. We couldn’ ask for a better experience and will definitely be using them again for future celebrations! ❤️✨
Posted on Google Google
Jamila Diaz profile picture
Jamila Diaz
August 18, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We are so grateful to Reception Palace Ballrooms for making our wedding planning experience so special! A special thank you to Alexys, who has been incredibly helpful, kind, and attentive throughout the entire process. Planning a wedding can be overwhelming, but she has made everything so much easier and has truly helped bring our vision to life. We’re so excited for our special day! 💍✨ Thank you, Alexys and the Reception Palace team!
Posted on Google Google
Rebecca Rodriguez profile picture
Rebecca Rodriguez
August 16, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an amazing experience from beginning to end! Starting with Alexys, who made the entire planning process so easy and stress-free, to Monica and her wonderful crew the day of the party—everything was perfect. They were attentive, professional, and made sure every detail of our daughter’s quinceañera was beautiful and special. We couldn’t have asked for a better experience. Thank you for making such an important day unforgettable! Special Kudos to the DJ and bartender, They were great!
Posted on Google Google
Juan C Forte profile picture
Juan C Forte
August 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Exceptional!!!
Posted on Google Google
David Pazo profile picture
David Pazo
July 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My daughter Angeline Pazo’s wedding took place on July 26, 2026, and it was spectacular—the decorations, lighting, appetizers, food, and music; in short, everything was excellent. Thanks to Alexis for helping us with everything; he is a really nice person, and everything was very well organized.